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The Power of AI Integration: Demandwell's Success

Sam Smith
Sam Smith
Demandwell Co-founder & CTO
Grady Neff
Grady Neff
Director of Marketing
92% Increase
in Customer Satisfaction by integrating Jasper
92% Increase
in Customer Satisfaction by integrating Jasper

“Before integrating with Jasper, Demandwell’s AI Writing experience frequently left users re-writing copy, re-generating text, and manually editing content that was generated by other AI tools. Flipping the switch to power this experience with Jasper resulted in more positive customer feedback, less time spent editing by users, and higher retention rates amongst Demandwell customers.”

- Sam Smith, Demandwell Co-founder & CTO

Demandwell enables marketers to hit their goals through AI SEO software, complete with automated strategy and execution. Successful SEO requires the right mix of elements across a target website’s technical build, links, keyword strategy and published content. Their users needed a better way to produce digital copy more efficiently that ranks well and incorporates the SEO standards set within their software features.

The Challenge of Breaking Through the Noise

In the competitive software landscape, Demandwell embarked on a mission to make a stand out. Their objective? To help marketers gain more quality traffic, more efficiently by incorporating Generative AI into their SEO workflow. However, their existing Generative AI writing partner fell short of their vision. Demandwell sought a cutting-edge AI content partner that would exceed customer expectations, boost retention rates, and scale content production.

Identifying the Game Changer

That's when they found Jasper. Recognized as a leader in generative AI, Jasper had the potential to revolutionize Demandwell's content generation and user experience. The integration process was seamless, with Jasper's API connecting directly into Demandwell's software. 

As part of the Tech Partnership, the experienced Jasper team collaborated closely with Demandwell to create tailored prompts that aligned with their objectives. Sam Smith, Demandwell’s Co-founder emphasizes this sentiment stating “Switching our existing AI integration to Jasper immediately provided higher quality content, freeing up our engineering team to focus on other goals. When changes or new capabilities are needed, Jasper’s team provides first-hand examples and guidance on how to create & send the best prompts to meet our customers’ needs, and accelerate our roadmap.”

The Impact of Jasper on Demandwell's Operations

With the introduction of Jasper, Demandwell initiated a transformation of their operations. Here are the key highlights:

Skyrocketing Customer Satisfaction: The adoption of Jasper resulted in significant enhancements in content quality, leading to an upsurge in positive customer feedback. The reduced time spent on editing and rewriting AI-generated content contributed to an overall improvement in user satisfaction.

Retaining Loyal Customers: Demandwell's transition to Jasper-driven content production brought about a remarkable improvement in retention rates. The exceptional user experience and high-quality content provided by Jasper played a pivotal role in maintaining customer interest and loyalty.

Amplifying Content Production: Jasper served as the catalyst for Demandwell's ability to scale their content production efforts. Its AI-driven capabilities allowed users to generate content directly within the platform, minimizing the need for manual editing. This advancement resulted in rapid content delivery and increased profitability for Demandwell.

The collaboration between Demandwell and Jasper demonstrates their commitment to delivering superior services and user experiences. By leveraging Jasper, Demandwell successfully stood out in the market, providing a beloved service and enabling rapid content production. The results speak for themselves: a 92% increase in customer satisfaction, improved retention rates, and scalable content production. When Demandwell and Jasper come together, success is inevitable.

- Sam Smith, Demandwell Co-founder & CTO

With Demandwell, marketers finally get SEO software to automate their keyword strategy & digital execution. Built by marketing pros, powered by AI.

Headquarters: Indianapolis, Indiana

Company Size: Small Business (1-25 employees)

Industry: Software

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