All updates

Knowledge available in remix

Remix has been moved to the editor, and can access information from Knowledge items.
Feature Improvement
/
Dec 18, 2023
All updates

Knowledge available in remix

Knowledge available in remix

Remix has been moved to the editor, and can access information from Knowledge items.

Problem:

Customers could only upload a file or use a URL for remix, and they couldn't use our preferred method of storing info - knowledge!

Solution:

Add knowledge support to remix

This update includes the following experience changes:

  1. Whenever remix is accessed, it will now open directly in the editor, rather than a standalone remix experience
  2. Knowledge items can be used within the remix panel
  3. The input methods (upload, url, remix) can be switched within the panel
Plans affected: Pro, Business

Problem:

Customers could only upload a file or use a URL for remix, and they couldn't use our preferred method of storing info - knowledge!

Solution:

Add knowledge support to remix

This update includes the following experience changes:

  1. Whenever remix is accessed, it will now open directly in the editor, rather than a standalone remix experience
  2. Knowledge items can be used within the remix panel
  3. The input methods (upload, url, remix) can be switched within the panel

Ready to give these updates a try?

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