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All updates

Knowledge available in remix

Remix has been moved to the editor, and can access information from Knowledge items.
Feature Improvement
/
Dec 18, 2023
All updates

Knowledge available in remix

Knowledge available in remix

Remix has been moved to the editor, and can access information from Knowledge items.
Feature Improvement
/
Dec 18, 2023

Problem:

Customers could only upload a file or use a URL for remix, and they couldn't use our preferred method of storing info - knowledge!

Solution:

Add knowledge support to remix

This update includes the following experience changes:

  1. Whenever remix is accessed, it will now open directly in the editor, rather than a standalone remix experience
  2. Knowledge items can be used within the remix panel
  3. The input methods (upload, url, remix) can be switched within the panel
Plans effected: Pro, Business

Problem:

Customers could only upload a file or use a URL for remix, and they couldn't use our preferred method of storing info - knowledge!

Solution:

Add knowledge support to remix

This update includes the following experience changes:

  1. Whenever remix is accessed, it will now open directly in the editor, rather than a standalone remix experience
  2. Knowledge items can be used within the remix panel
  3. The input methods (upload, url, remix) can be switched within the panel

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