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All updates

Knowledge Base Improvements

Creators can now download source files, remix from the Knowledge Base, and more.
Feature Improvement
/
Feb 9, 2024
All updates

Knowledge Base Improvements

Knowledge Base Improvements

Creators can now download source files, remix from the Knowledge Base, and more.
Feature Improvement
/
Feb 9, 2024

Some small but mighty wins over the past week:

  1. Source-File Availability v1:
    The creator of a knowledge item can now download the original source-file via the dropdown. If a user did not create the knowledge, they will not have the option to download it. This is a v1 to solicit feedback around the desired controls as it related to user access to the original source file, but the goal is to expand this transparency around the original source material to more users.
  2. Remix from Knowledge Base:
    Users can now go from the Knowledge Base to creation mode in the doc editor via a new Remix option in the dropdown.
  3. Tag Creation UX Enhancement:
    While creating knowledge, clicking outside of the input field will create the user inputted tag (in addition to pressing enter/tab).
  4. Default Tags Updates:
    Updated the default tags to have a consistent naming convention, phased out "Team Space" as a default tag, and added new tags for a subtle UX push on what categories of information we want users to provide in the Knowledge Base.
  5. Bug Fix:
    Fixed a bug where upon completion of uploading a file, we would override the user-inputted name with the file name.
Plans effected: Pro, Business

Some small but mighty wins over the past week:

  1. Source-File Availability v1:
    The creator of a knowledge item can now download the original source-file via the dropdown. If a user did not create the knowledge, they will not have the option to download it. This is a v1 to solicit feedback around the desired controls as it related to user access to the original source file, but the goal is to expand this transparency around the original source material to more users.
  2. Remix from Knowledge Base:
    Users can now go from the Knowledge Base to creation mode in the doc editor via a new Remix option in the dropdown.
  3. Tag Creation UX Enhancement:
    While creating knowledge, clicking outside of the input field will create the user inputted tag (in addition to pressing enter/tab).
  4. Default Tags Updates:
    Updated the default tags to have a consistent naming convention, phased out "Team Space" as a default tag, and added new tags for a subtle UX push on what categories of information we want users to provide in the Knowledge Base.
  5. Bug Fix:
    Fixed a bug where upon completion of uploading a file, we would override the user-inputted name with the file name.

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