Unlocking People for AI Transformation: Change Management that Sticks

AI transformation isn’t just a technology shift — it’s a people shift. In this opening keynote, Chief People Officer Alex Buder Shapiro will share a pragmatic, human-centered approach to change management that turns uncertainty into momentum. She’ll outline how leaders can unlock adoption by designing trust-first rollouts, building capability ladders that meet employees where they are, and aligning incentives with outcomes.

Then Alex welcomes Raakhi Agrawal, Managing Director & Partner at BCG, for a fireside chat on balancing growth and change in a people-centric way — from setting the right pace and governance to measuring progress without stifling innovation. Attendees will leave with an actionable blueprint for mobilizing teams, de-risking adoption, and scaling the behaviors that make AI ROI durable.