Sub-Processors

Last updated May 12, 2022

Sub-processors

Jasper uses certain sub-processors (including third parties, as listed below) and content delivery networks to assist it in providing the Jasper Services as described in the Master Subscription and Professional Services Agreement (“MSA”). Defined terms used herein shall have the same meaning as defined in the MSA.

What is a Sub-processor?

A sub-processor is a third-party data processor engaged by Jasper, including entities from within Jasper, who has or potentially will have access to or process Customer Content containing personal information. Jasper engages different types of sub-processors to perform various functions as explained in the tables below.

Due Diligence & Contractual Safeguards

Jasper evaluates the security, privacy and confidentiality practices of proposed sub-processors that will or may have access to or otherwise process Customer Content and enters into Data Protection Agreements with each such sub-processor.

This advisory does not give Customers any additional rights or remedies and should not be construed as a binding agreement. The information herein is only provided to illustrate Jasper’s engagement process for sub-processors as well as to provide the actual list of third party sub-processors and content delivery networks used by Jasper as of the date of this advisory (which Jasper may use in the delivery and support of its Services).

If you are a Jasper customer and wish to enter into our DPA, please email us at legal@Japer.com.

Process to Engage New Sub-processors:

Jasper provides notice via this advisory of updates to the list of sub-processors that are utilized, or which Jasper proposes to utilize to deliver its Services. Jasper undertakes to keep this list updated regularly to enable its Customers to stay informed of the scope of sub-processing associated with the Services. 

The following is an up-to-date list (as of the date of this advisory) of the names and locations of Jasper sub-processors and content delivery networks.

Infrastructure Sub-processors – Service Data Storage and Processing

Jasper owns or controls access to the infrastructure that Jasper uses to host and process Customer Content, other than as set forth herein. Currently, the Jasper production systems used for hosting Customer Content for the Services are in facilities in the United States and in the infrastructure sub-processors listed below. The following table describes the countries and legal entities engaged by Jasper in the storage of Service Data. Jasper also uses additional services provided by these sub-processors to process Service Data as needed to provide the Services.

Entity Name
Entity Type
Entity Country
Digital Ocean
Cloud Computing/Data Center Hosting
US
Google Cloud Platform
Cloud Computing/Data Center Hosting
US

Service Specific Sub-processors

Jasper works with certain third parties to provide specific functionality within the Services. These providers are the Sub-processors set forth below. In order to provide the relevant functionality these Sub-processors access Customer Content. Their use is limited to the indicated Services.

Jasper Platform

Entity Name
Purpose
Entity Country
ActiveCampaign, LLC
Email marketing
US
Amplitude, Inc.
Business analytics
US
Churnkey, LLC
User cancellation flow
US
Clearbit, Inc.
User information enrichment
US
DeepL SE
Translation services
EU, US
Datadog
Log management and monitoring
US
FingerprintJS Inc
Browser fraud prevention
US
Fivetran, Inc.
Data ETL
US
Google Workspace
Email, documents, team collaboration
US
Gravitational, Inc.
Infrastructure access control
US
Hasura, Inc.
Managed Graphql
US
Help Scout PBC
Customer support, help docs
US
Intercom, Inc.
Targeted in app banners
US
Linear Orbit
Task management
US
LogDNA, Inc
Log management
US
Looker Inc.
Business intelligence dashboarding
US
Notion
Team collaboration and documentation
US
OpenAI
AI content generation
US
Retool
Custom internal team dashboards
US
Salesforce.com, Inc.
Sales and CRM
US
SendGrid (Twilio)
Email API services
US
Slack
Team collaboration
US
Stripe
Billing services
US
Tinybird
Usage analytics
US

Content Delivery Networks

As explained above, Jasper may use content delivery networks (“CDNs”) to provide the Services, for security purposes, and to optimize content delivery. CDNs are commonly used systems of distributed services that deliver content based on the geographic location of the individual accessing the content and the origin of the content provider. Website content served to website visitors and domain name information may be stored with a CDN to expedite transmission, and information transmitted across a CDN may be accessed by that CDN to enable its functions. The following describes use of CDNs by Jasper’s Services.

CDN Provider
Services Using CDN
Description of CDN Services
CDN Location
Cloudflare, inc
All Jasper Services
Public website content served to website visitors may be stored with Cloudflare, Inc., and transmitted by Cloudflare, Inc., to website visitors, to expedite transmission.
Global